Resort Services

Facilities & Services

Bathroom

Facility	Availability
Private bathroom	Attahed with each room
Toilet	Yes
Towels	Yes
Towel Rack	Yes
Shower	Yes
Wash Basin	Yes
Free Toiletries	Yes
Hand Faucet	Yes
Toilet Paper	Yes

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Bedroom

Facility	Availability
Air-Conditioner	Yes
Room Heater	Yes
Television	Yes
Ceiling Fan	Yes
Linen	Yes
Wall Hanger	Yes
Luggage Rack	Yes
Electric kettle	Yes

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Outdoors

Item	Availability
Lawn	Yes
Sit-out Area	Yes
BBQ Facilities Additional Charge	Yes
Garden	Yes
Picnic Area	Yes
Yoga Meditation Facilities	Yes
Walkway	Yes
Children’s Play Area	Yes
Private Forest	Yes

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Food & Drink

Facility	Availability
Fixed Menus- Bengali/Chinese/ Continental	Yes
Special Diet Menus- On Request	Yes
Special Dishes- Additional Charge	Yes
Kid Meals- Additional Charge	Yes
Pet Meals- Additional Charge	Yes
Driver’s Accomodation & Food- Additional Charge	Yes
Beverages/ Packed Water- Additional Charge	Yes

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General services

Car Parking- prior reservation needed	Yes
Conceirge Services	Yes
Car Hire Assistance	Yes
Wake Up Services	Yes
24-Hour Security	Yes
Pet In Room- Additional Charge	Yes, responsibilty of pet cleaning on guest
Private check-in/check-out	Yes

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Cleaning services

Facility	Availability
Daily housekeeping	Yes
Daily Outdoor Cleaning	Yes
Laundry Facilties	Yes
Cloth Washing & Ironing- Additional Charge	Yes

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Languages spoken

English	Yes
Hindi	Yes
Bengali	Yes
Nepali	Yes

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Media & Technology

Facility	Availability
Mobile connectivity	Yes
Free WiFi	Yes, in rooms & lobby
Television	Yes, in rooms

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Activities

Bamboo Factory Tour	Yes
River / Tea Garden Safari- Additional Charge	Yes
Guided Walking Tour- Additional Charge	Yes
BBQ / Bonfire- Additional Charge	Yes

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Bathroom

Facility	Availability
Private bathroom	Attahed with each room
Toilet Western	Yes
Towels	Yes
Bath or shower	Yes
Western WC	Yes
Free toiletries	Yes
Hand Wash, Shower Gel & Shampoo	Yes
Hot water	Yes

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Bedroom

Facility	Availability
Linen	Yes
Wall Hanger	Yes
Electric kettle	Yes
Tea & Coffee	Yes

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Outdoors

Item	Availability
Picnic Area	Yes, in each room
Outdoor Furniture	Yes
BBQ Facilities Additional Charge	Yes
Garden	Yes

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Room Amenities

Facility	Availability
Socket near the bed	Yes
Clothes rack	Yes

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Pets

Facility	Availability
Pets are allowed. Charges may be applicable.	Yes

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Food & Drink

Facility	Availability
Fruits	Yes
Kid-friendly buffet	Yes
Kid meals Additional charge	Yes
Special diet menus (on request)	Yes

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Media & Technology

Facility	Availability
Mobile connectivity	Yes
TV	Yes

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WiFi

Facility	Availability
WiFi is available in all areas and is free of charge.	yes in rooms and lobby

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Parking

Facility	Availability
Free private parking is possible on site (reservation is needed).	Yes
Valet parking	Yes on request

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Reception services

Facility	Availability
Invoice provided	Yes
Private check-in/check-out	Yes
Concierge service	Yes

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Cleaning services

Facility	Availability
Daily housekeeping	Yes
Trouser press Additional charge	can be arranged
Ironing service Additional charge	can be arranged
Dry cleaning Additional charge	can be arranged
Laundry Additional charge	can be arranged

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24-hour security

Facility	Availability
Air conditioning	Yes in rooms
Wake-up service	Yes
Car hire	Yes – assistance
Packed lunches	Yes
Wheelchair accessible	Yes

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Languages spoken

English	Yes
Hindi	Yes
Bengali	Yes
Nepali	Yes

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Entertainment and family services

Facility	Availability
Kids’ outdoor play equipment	Yes
Board games/puzzles	Yes

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General services

Air conditioning	Yes in rooms
Wake-up service	Yes
Car hire	Yes – assistance
Packed lunches	Yes

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Activities

Walking tours Additional charge	Yes
Badminton equipment	Yes
Children’s playground	Yes

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Indoor Facilities

• Toilet paper
• Towels
• Bath or shower
• Toilet
• Free Toiletries
• Shower
• Hot water
• Bedroom Linen
• Electric Kettle
• Tea & Coffee
• Wardrobe or closet

Outdoor Facilities

• Picnic area
• Outdoor furniture
• BBQ facilities Additional charge
• Garden
• WiFi is available in all areas and is free
• Free private parking is possible on site (reservation is needed)
• Valet parking (on request)
• Garden
• Garden

Room Amenities

• Socket near the bed
• Clothes Rack
• Pets are allowed. Charges may be applicable
• Walking tours Additional charge
• Children’s playground
• Badminton equipment
• Mobile connectivity
• TV
• Food, Fruits & Drink
• Kid-friendly buffet
• Kid meals Additional charge
• Special diet menus (on request)
• Media & Technology

Reception Services

• Invoice provided
• Private check-in/check-out
• Concierge service
• 24-hour front desk
• Entertainment and family services
• Kids’ outdoor play equipment
• Board games/puzzles
• Cleaning services
• Daily housekeeping
• Key access
• 24-hour security
• Air conditioning
• Wake-up service
• Car hire assitance
• Packed lunches
• Wheelchair accessible

Languages Spoken

• English
• Hindi
• Bengali
• Nepaili